Manage or cancel Woofit+
Open iOS Settings › your name › Subscriptions, or the subscription screen inside the app. Cancelling stops auto-renewal; your Woofit+ access stays active until the end of the period you already paid for.
Woofit Support
A question, a bug, a dog hug to pass along? Write to us and we reply within 48 business hours, in English or French.
Request a refund
Purchases go through the App Store, so refund requests go to Apple at reportaproblem.apple.com. Apple alone decides eligibility under its own policy. A granted refund may revoke Woofit+ access.
Restore my purchases
New phone? Open the Woofit+ screen in the app and tap Restore purchases, signed in with the same Apple account you bought with.
Delete my account and data
From the app (Profile › Settings › Delete my account) or by email to hello@woofit.me. Your data is erased within 30 days. Details in the privacy policy.
Walk tracking issues
Check that Woofit has location permission while using the app, and that Low Power Mode is off for long walks. Send us your iPhone model, iOS version and what happened; GPS bugs are our first priority.
Suggest an idea
A missing badge, a dream quest? We read everything. The best ideas end up in the app, and your dog in our thank-yous.